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About the project
The energy market has become much more price-oriented. Most users search for the cheapest electricity providers on comparison portals and also change them regularly. That’s why energy providers like E.ON have to offer services that provide users with enough added value to stay with their current electricity provider.
The goal was to create a customer portal for the UK market that can be used by everyone (accessibility level AA) and also offers an uncomplicated overview of all user relevant services.
My role
• Design management / Design lead
• Motion design
• Creating a design system based on atomic design
• Responsible for meeting accessibility level AA
• Quality assurance (accessibility focus)
Login & password reset
Most users find it rather annoying to have to reset their password. That’s why we’ve made the unpleasant process a little more pleasant with entertaining illustrations.
Payments & account settings
On the site of the payment, users can adjust their direct debit, compare past payments with corresponding consumptions and, if necessary, receive recommendations for adjusting their direct debit to avoid additional payments.
Pattern library
As the project was created by a large team, a pattern library was absolutely necessary for successful collaboration. All components were built by atomic design to ensure an efficient design & code process. For the designers, the components in the sketch library all worked with overwrites, which made it comfortable to assemble them (example below).
